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Survey Toolset

Challenge:
To create an interactive survey tool that enables BID managers to generate online and street-level surveys for stake holders, property managers, and visitors to downtown.

Approach:
For the Portland Business Alliance, Eponic implemented an online survey that property managers access from the Alliance’s website. Stakeholders enter a unique invitation code and access the survey for their respective properties. Questions are multiple choice with the option to add comments to any question for more detailed input.

Results:
Survey results are tabulated and plotted on an interactive map that allows managers to quickly identify trends, groupings and trouble spots. Carly Riter, Economic Development Manager for the PBA, "The Eponic toolset is a great asset for gauging the perceptions of our stakeholders, quickly identifying problem areas, and tracking changes over time."

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